Build more meaningful, productive and personal customer relationships.
Improve your agent efficiency and reduce answer times.
The easiest way to engage with your users and make happier costumers.
Messaging
Communication
Platform
Know who your customers are
Everything you need lives in a single location, so that communication between you and your customers is efficient, relevant, and personal. All your customer information in one place.
Make better decisions
Monitor the quality and efficiency of service provided. Track the number of contacts handled, average handle time, response time, and agent occupancy rate.
Know who your customers are
Everything you need lives in a single location, so that communication between you and your customers is efficient, relevant, and personal. All your customer information in one place.
Invite your team
Add other agents and start to collaborate in seconds.
Live customer profile
View live customer profiles from within the conversation.
Create internal notes
Leave notes & collaborate with your team around conversations.
MULTI-AGENT
From one operator to hundreds.
CUSTOMER INFO
Get instant information about your costumer
IN-CHAT PAYMENTS
Generate payments in a conversational way
REPORTS
Know your team performance to take data-based actions
MULTI-CHANNEL
Integrate all instant communication on a single platform
CREATE TICKETS
Automatically associate every ticket to each customer
Features
CUSTOMIZABLE SHORTCUTS
Save time with customized commands for your frequent answers.
INTEGRATIONS
Get more from your data by connecting with third-party apps.
IMPORT/EXPORT DATA
Use csv and connections to move your relevant data
