Chatbots for your Website

The fastest way to engage your visitors, at scale

Conversational commerce platform

Chatbots + Humans =
Happier customers & teams

Automate conversations with customers and let humans takeover when needed.

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Chatbots are fast and cost effective, providing answers and covering simple processes seamlessly.

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Human agents are accurate, provide complex solutions and a great customer experience.

Build your chatbot in 5 minutes

The easiest way to create chatbots for customer service.

Drive sales, capture leads and increase engagement from your Live Chat.

Ready to launch in minutes without coding.

Made for your users

Delight your customers with a 24/7 chat and provide frictionless customer support.

 

 

1Give your Live Chat the look and feel of your brand.

 

 

2Know who is involved in the conversation.

 

 

3Provide accurate answers in a quick and easy way.

For teams, by teams

Helloumi was built for Support Teams from the ground up. Manage messages between team members, transfer conversations and get the most out of your team. Multi-agent raised to the maximum power.

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Invite your team

Add agents and start to collaborating within seconds

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Assign conversations

Transfer contacts to other team members, you’ll always know who is involved in the conversation.

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Create internal notes

Add private messages, tickets and notes to your chats, tracking all the information from your users.

Make better decisions

Monitor the quality and efficiency of the service provided. Track everything, from the number of contacts handled by agent to average response times, or agent occupancy rate.

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Features

Everything you need to be more productive and provide frictionless customer experience

Multi-agent

From one agent to hundreds.

Reports

Know your team performance to take data-based actions

BOT + HUMAN HYBRID

Monitor your bots and takeover when needed

Customer info

Get instant information about your costumer

Multi-channel

Integrate all instant communication on a single platform

EASY INTEGRATION & CUSTOMIZATION

Seamless integration and maximum customization

NPL Chatbots

Easily leverage Natural Language Processing

Create tickets

Automatically associate every ticket to each customer

API INTEGRATIONS

Connect Helloumi with your CRM or the tools you need

Your customers want to chat with you,
let them do it in a scalable way.

Helloumi is free for up to 100 contacts per month.