Flexible pricing

Our plans fit you as you grow. Starting at 0$.
Unlimited agents and channels*. Say goodbye to per seat pricing.

  •  
  •  
  • Multi-channel     
  • Multi-agent     
  • CRM     
  • Productivity tools     
  • Reports     
  • Welcome + offline messages     
  • Smart Assigment     
  • Chatbot Builder     
  • Basic Support     
  •  
  • PROFESSIONAL PLAN
Total price based on MACs (Monthly Active Contacts)
  • Number of monthly active contacts
  • 0 – 100     
  • 101 - 1.000     
  • 1.001 - 10.000     
  • 10.001 - 25.000     
  • 25.001 - 50.000     
  • +50.000     
  • PROFESSIONAL PLAN
  • FREE     
  • $0,07 / MAC      
  • $0,06 / MAC     
  • $0,05 / MAC     
  • $0,04 / MAC     
  • Let's talk      

Unlimited agents and channels*, excluding WhatsApp which has an extra cost of 10€/number/month.

Unlimited agents and channels*
*we offer free, unlimited channels on every plan excluding WhatsApp, which has a cost of $10/number/month.

Enterprise Services

We provide enterprises with advanced capabilities and features including:

 

Chatbot creation and maintenance

Advanced Integrations to internal systems

Priority support

Platform set up

integrations-services
Other Services

We can provide you with advanced capabilities and features in our Enterprise plan including ad-hoc automatizations, advanced chatbots and integrations to your internal systems.

CUSTOM INTEGRATIONS

CRMs

CHANNELS

PAYMENT GATEWAYS

HELPDESKS

BOTS FOR BUSINESS

NLP & MACHINE LEARNING

PERSONALIZED BUDGET

ADVERTISING, SUPPORT, GAMES

API INTEGRATIONS

Join the 1000s of business already using Helloumi.

FAQs
  • What is a Contact?


    A contact is someone you interacted with (received or sent at least one message) and got information from through any of the channels integrated in Helloumi. It doesn’t matter how many times you talk to him/her, it still count as 1.

  • How do I switch from free to paid user?


    You’ll switch from a free to a paying account once you overcome 100 contacts in less than 30 days. You’ll be prompted to introduce your billing information and then move to the next pricing section up to 1.000 contacts. Every time you reach the maximum number of contacts from a section, you’ll enter the following one and your pricing will be automatically updated.

  • Can I just stick to the free plan?


    You can always refuse paying and wait until next month so your contact count goes down to 0, but you’ll only be able to talk to those 100 first contacts.

  • Can I integrate as many channels as I need?


    Sure! You can integrate as many channels as you want with no limitation. Do you feel like managing 20 Messengers and 15 WhatsApp numbers? Go for it: we offer free, unlimited channels on every plan excluding WhatsApp, which has a cost of $10/number/month.

  • What's up with WhatsApp?


    You can add as many WhatsApp channels as you want to, and they will have a cost of $10/number/month. When adding your first one, you’ll be prompted to introduce your payment details and we’ll charge you on the day 1 of the next month.

  • What payment methods do you accept?


    We accept any type of Debit or Credit Card. If you want to use a different payment method, ask our team: we’re flexible!

  • How do you charge for custom developments and integrations?


    If you want to integrate a business system (like Salesforce or Zendesk), build a chatbot based on NPL or get Giphy inside of Helloumi, ask our team and we’ll advise you and provide a specific budget for your business.

  • How do you calculate pricing every month?


    Pricing is calculated based on the volume of contacts managed per month. Volume fees are calculated per tier, so for 1500 active contacts you’ll end up paying $0 for first 100, following 900 at $0,05/contacts, and 500 left at $0,04 ($0,00*100 + $0,05*900 + $0,04*500).

  • How do payments work?


    Payments are made on day 1 of every month. We measure the number of contacts managed on the last 30 days and apply a specific pricing. We also charge on day 1 for the number of active WhatsApp numbers on the last day of the previous month.
FAQs
  • What is a Contact?


    A contact is someone you interacted with (received or sent at least one message) and got information from through any of the channels integrated in Helloumi. It doesn’t matter how many times you talk to him/her, it still count as 1.

  • How do I switch from free to paid user?


    You’ll switch from a free to a paying account once you overcome 100 contacts in less than 30 days. You’ll be prompted to introduce your billing information and then move to the next pricing section up to 1.000 contacts. Every time you reach the maximum number of contacts from a section, you’ll enter the following one and your pricing will be automatically updated.

  • Can I just stick to the free plan?


    You can always refuse paying and wait until next month so your contact count goes down to 0, but you’ll only be able to talk to those 100 first contacts.

  • Can I integrate as many channels as I need?


    Sure! You can integrate as many channels as you want with no limitation. Do you feel like managing 20 Messengers, 15 Telegram or 10 Live Chat channels? Go for it: we offer free, unlimited channels on every plan.

  • What payment methods do you accept?


    We accept any type of Debit or Credit Card. If you want to use a different payment method, ask our team: we’re flexible!

  • How do you charge for custom developments and integrations?


    If you want to integrate a business system (like Salesforce or Zendesk), build a chatbot based on NPL or get Giphy inside of Helloumi, ask our team and we’ll advise you and provide a specific budget for your business.

  • How do you calculate pricing every month?


    Pricing is calculated based on the volume of contacts managed per month. Volume fees are calculated per tier, so for 1500 active contacts you’ll end up paying $0 for first 100, following 900 at $0,05/contacts, and 500 left at $0,04 ($0,00*100 + $0,05*900 + $0,04*500).

  • How do payments work?


    Payments are made on day 1 of every month. We measure the number of contacts managed on the last 30 days and apply a specific pricing.
What do you mean with “Contacts”?

You can register your Trial account in Helloumi by clicking on “Free trial”. Then, follow the simple steps to setup your trial account by completing fields like name and email. Once the registration is completed, you’ll be prompted to add your first channel and start enjoying your communications!

What happens after my free trial ends?

By the end of your trial, you will be notified in-app with a Subscription page. There, pricing will be displayed showing the different membership options available and you’ll have to choose a plan to continue using Helloumi.
.

What’s included in my trial plan?

Everything! During the trial period, you will have full access to every feature on the platform. You will also be able to integrate up to one channel of each type (WhatsApp, Facebook and Telegram). Great, uh?

Can I change my plan later?

Sure! You can pick any other plan at any time, but keep in mind that if the pricing of the plan you want to switch to is lower than your current one, you’ll be charged for the higher plan the month you do the change. In case of an annual subscription, no downgrades are allowed since the whole-year charge has already been made. If you upgrade your yearly plan, you will be proportionally charged for the months left to complete the year.
.

Do you have any money-back guarantee?

That’s right! We feel so confident about our platform that you have a 30-day money-back warranty, no questions asked! We believe in the power of Helloumi, but understand that there might me some users who find out it isn’t what they expected so, during the first membership month, they just have to tell our team they want their money back. 🙁

What payment methods do you accept?

We currently accept credit/debit card as payment method. If you want to use any other payment method, please contact our Customer Success team for further assistance! They are awesome and always willing to help 🙂
.

Start the conversation now

Try every feature for free up to 100 contact. No credit card required.

How many contacts do you have?

50k+

contacts

Let's talk!

plan for $/month

Up to contacts

$ / month

BASIC

PROFESSIONAL

PLATFORM

Includes:

✅ Multi-channel

✅ Multi-agent

✅ CRM

✅ Productivity (alerts, notes, shortcuts)

✅ Canned responses

✅ Basic Reports

✅ Welcome + offline messages

  • Prueba

  • ✅ Multi-channel

    ✅ Multi-agent

    ✅ CRM

    ✅ Productivity (alerts, notes, shortcuts)

    ✅ Canned responses

    ✅ Basic Reports

    ✅ Welcome + offline messages

Everything in basic and:

 

✅ Self Assignation

✅ Chatbots

 

 

 

 

Fee:

$0

$50

MESSAGING

0 – 100 contacts

101 – 1.000 contacts

Free

$0,05 

Free

$0,07