All instant messaging apps
in the same place.
Helloumi is a SaaS platform that helps companies engage their users, using instant messaging for customer service, sales or support.
The simplest way to offer better support and reduce your sales cycle.
Build customer relationships that are more meaningful, productive and personal.
Improve your agents efficiency and reduce your answer times.
Helloumi was built for support teams from the ground up. Manage messages between team members, assign conversations and get the most out of your WhatsApp team.
Create bots in seconds to scale your business and provide 24/7 sales & support.
Customer service made simple, authentic and human with a chatbot touch.
???? WhatsApp Web can only be managed by one person simultaneously.
???? Manage customer chats with a team of agents at the same time
???? You can only have one single WhatsApp account by phone number
???? Integrate as many WhatsApp numbers as you need and manage them from one place
???? Not focused on companies, you need external tools for managing the data
???? Transform conversations into tickets or orders with a CRM in the foreground
???? You can not create payments without going to hard-to-manage third-party services
???? Complete your sales process in the chat, integrating Paypal, Stripe, ….
???? You can not access reports, metrics or other valuable information
✌️ Measure and analyze your operation with interactive metrics and BI tools
Everything you need to turn conversations into better customer relationships
Made for teams. From one operator to hundreds.
Get your team performance information to take data-based actions
Save time with customized commands for your frequent answers.
Get instant information about your costumer
Integrate all instant communication on a single platform
Create reminders and associate it to your customers and orders
Generate payments in a conversational way
Automatically associate every ticket to each customer
Use csv to move your relevant data
Sure! You can pick any other plan at any time, but keep in mind that if the pricing of the plan you want to switch to is lower than your current one, you’ll be charged for the higher plan the month you do the change. In case of an annual subscription, no downgrades are allowed since the whole-year charge has already been made. If you upgrade your yearly plan, you will be proportionally charged for the months left to complete the year.
That’s right! We feel so confident about our platform that you have a 30-day money-back warranty, no questions asked! We believe in the power of Helloumi, but understand that there might me some users who find out it isn’t what they expected so, during the first membership month, they just have to tell our team they want their money back. 🙁
We currently accept credit/debit card as payment method. If you want to use any other payment method, please contact our Customer Success team for further assistance! They are awesome and always willing to help 🙂