WhatsApp for
Customer Service

Reach your customers
where they are

Free trial


#1 WhatsApp for business platform

All instant messaging apps

in the same place. 

channels inbox whatsapp
WhatsApp Customer Service

Connect with your users through conversation

Helloumi is a SaaS platform that helps companies engage their users, using instant messaging for customer service, sales or support

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Accelerate your sales

The simplest way to offer better support and reduce your sales cycle.

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Be close to your customers

Build customer relationships that are more meaningful, productive and personal.

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Enhance your team productivity

Improve your agents efficiency and reduce your answer times.

Several agents WhatsApp

WhatsApp for teams

Helloumi was built for support teams from the ground up. Manage messages between team members, assign conversations and get the most out of your WhatsApp team.

 

Several agents at the same time.

Use chatbots in WhatsApp

Create bots in seconds to scale your business and provide 24/7 sales & support.

 

Customer service made simple, authentic and human with a chatbot touch.

WhatsApp Chat bot
WhatsApp Web vs Helloumi
WhatsApp Web
Helloumi

???? WhatsApp Web can only be managed by one person simultaneously.

???? Manage customer chats with a team of agents at the same time

???? You can only have one single WhatsApp account by phone number

???? Integrate as many WhatsApp numbers as you need and manage them from one place

???? Not focused on companies, you need external tools for managing the data

???? Transform conversations into tickets or orders with a CRM in the foreground

???? You can not create payments without going to hard-to-manage third-party services

???? Complete your sales process in the chat, integrating Paypal, Stripe, ….

???? You can not access reports, metrics or other valuable information

✌️ Measure and analyze your operation with interactive metrics and BI tools

Customer care in a whole new level 

Create frictionless experiences with your customers by sending them personalized messages, lovely images, emojis and engaging media via WhatsApp. Just like they already do.

Features

Everything you need to turn conversations into better customer relationships

Multi-agent

Made for teams. From one operator to hundreds.

Reports

Get your team performance information to take data-based actions

Customizable shortcuts

Save time with customized commands for your frequent answers.

Customer info

Get instant information about your costumer

Multi-channel

Integrate all instant communication on a single platform

Alarms

Create reminders and associate it to your customers and orders

In-chat payments

Generate payments in a conversational way

Create tickets

Automatically associate every ticket to each customer

Import/Export data

Use csv to move your relevant data

Your customers want to whatsapp you,
let them in a scalable way.

Try every feature for free. No credit card required.

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Can I change my plan later?

Sure! You can pick any other plan at any time, but keep in mind that if the pricing of the plan you want to switch to is lower than your current one, you’ll be charged for the higher plan the month you do the change. In case of an annual subscription, no downgrades are allowed since the whole-year charge has already been made. If you upgrade your yearly plan, you will be proportionally charged for the months left to complete the year.
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Do you have any money-back guarantee?

That’s right! We feel so confident about our platform that you have a 30-day money-back warranty, no questions asked! We believe in the power of Helloumi, but understand that there might me some users who find out it isn’t what they expected so, during the first membership month, they just have to tell our team they want their money back. 🙁

What payment methods do you accept?

We currently accept credit/debit card as payment method. If you want to use any other payment method, please contact our Customer Success team for further assistance! They are awesome and always willing to help 🙂
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